Rossware Computing, Inc.

Within ServiceDesk, There is a way to have the timeclock prompt show up for a desk user, as soon as they login to their ServiceDesk application. To do so the following things must be true:

• The user has a password within 'Security' (ALT-F11) and the 'Persons provided with that password' exactly matches their desk user name.
  
  
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• The desk user must have 'Hourly' within the Rate of Earnings Window (ALT-F2)
  
  
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With these requirements fulfilled, your deskuser will be prompted to clock in as soon as they open up ServiceDesk.