This article provides information on the required Windows Operating Software date, time, and regional settings in order for ServiceDesk to operate optimally.


Having your settings configured correctly will ensure proper operational functionality in areas such as:

  • Scheduling appointments
  • Nightly Auto-Archive
  • Reporting
  • Timecard punches and more



Please ensure that the correct time zone is selected for the user.


Please ensure the Region is set to the United States and the Regional format is set to English (United States).