When you update ServiceDesk to version 4.8.148 and the coordinates from the ServiceDesk Settings form within the Company Details section are empty (have not yet been filled in) it produces a Err 13 at Pt 5 notification. This notification appears whenever ServiceDesk is opened and again upon attempting to save the Network Values (behind the ServiceDesk Settings form).
Image of the notifications below. (One is from the client, one is from local.)
Both are version 4.8.148
From the TechList in the Settings Form this behavior is present in build date 3/14/2020 2:10pm (as seen below).
To resolve this please click here to insert Lat-Long (and we will be improving the program code in a newer version of ServiceDesk to handle the empty boxes more intelligently).
