When receiving a message from the Mobile Finished Form in ServiceDesk that states "Can't Do It. Your setup is not configured for it." it is likely resolved by running mysql-connector-odbc-5.1.6-win32.msi as found in the root level of your SD folder.
ServiceDesk - Mobile Finished Form, "Can't Do It. Your Setup is Not Configured For It." Print
Modified on: Thu, 3 Feb, 2022 at 12:02 PM
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