Rossware Computing, Inc.

Found one or more faults in your Robocall Scripts, as follows: Please ensure you in are SD-Cyberlink version 4.5.82 or newer. Also, please revi...

This is now fixed in version 4.5.80 or newer. Please update the version of your software. This fix will also apply to versions of ServiceDesk and S...

Step 1) Download the Genius Mini Application for Your Operating System/Platform. Windows Download Apple App Store Google Play Store Step 2) Setup...

This article outlines the steps when handling the job-specific parts (Spec-Tagged and Special Order) where the amount used differs from the quantity ordered...

Effective March 31st, 2022 the Genius Mini Handheld devices will require a software update to remain current. The steps below outline the update process. ...

The criteria for the Customer Post-Completion Survey to be sent are as follows: PVR must be completed in SD-Mobile The technician must indicate that t...

SD-MobileLink Look for the SD-Mobilelink running in the office in the task tray. (The area near date and time on your desktop).  If it is running skip to...

You will start by pressing CTRL + P from a CallSheet that has its data populated. When pressing CTRL + P from a CallSheet you will get a prompt. Ple...

This article will provide instructions on how to delete an item from SD-RevenueBuilder. In SD Revenue Builder you want to select the Party Data Sheet fo...

This article provides information on the minimum information required to save a new Party in SD-RevenueBuilder. When creating a new Party in SD-RevenueB...