Rossware Computing, Inc.

This article outlines the basic information for the SCS UC Listen to Recordings function from within ServiceDesk version 4/8/261 and newer. Automated Li...

  We have in fact done a lot more work on this.  By trial and error, we have determined Dymo simply does not make any driver that reliably works across an ...

This is a guide on how to manage your SD-Mobile Technician Roster Tutorial Video on Adding and Removing Technician and SD-Mobile permissions You hav...

You would not be eligible for any utilities that we offer. We would not be able to help you with any troubleshooting. You would not be privy to any of th...

Within ServiceDesk, There is a way to have the timeclock prompt show up for a desk user, as soon as they login to their ServiceDesk application. To do so th...

Type 13 error mismatch. Please close program. Check task manger (Ctrl+Shift+ESC) for any instance of the program in question to make sure their are no...

We have many different parties we try to integrate that have some sort of status system and their own list of statuses for their system to use and understan...

This is a list of the ServicePower error responses as provided by ServicePower's server. These are relevant for the SP-DispatchLink.exe.   Erro...

How to set up a new workstation tutorial write-up http://rossware.net/tutorials/install/ How to set up a thin-client workstation Video https://youtu.b...

Before you Update: The first thing to do is locate your credentials (UserName and Password). These credentials should have been included with you initial s...